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LibrarySuccess CenterTech HelpUCC Online

Located in the Sue Shaffer Learning Commons & Library is the student-facing technology help desk. The desk is staffed by a professional Information Technologist, Austin Miller. Austin is available to assist students with a number of technological problems from software-related issues to understanding the new single-sign on and email migration.

UCC Library Tech Help Desk
(541) 440-4711

Austin Miller, Computer Support Tech II 
(541) 440-4711

Wireless printing instructions for Windows

Instructions for connecting to the wireless printer with Windows


 Click the Start Menu and start typing “printer.” 


Click the “Printers & Scanners” option and then click “Add a printer or scanner.”
3. After a few seconds you should see the option for “The printer I want isn’t listed” appear at the bottom of the list.
4. Click “the printer I want isn’t listed” and select “Add a printer using an IP address or hostname."
5. Click next and select “Autodetect” for the device type and enter “” into the hostname or IP address field. The “Port name” field should populate automatically.
6. Click next and give the printer a name.
7. Click next and select “Do not share this printer” before clicking next again. Finally, click on finish to complete the setup. 


Instructions to connect a Mac to the wireless printer

Instructions for connecting to the wireless printer with a Mac


 Click the Apple icon in the top left and click on “System Settings.”


Use the search in the top right to search for “Printer” and click on “Printers and Scanners.”
3. Click on “Add Printer, Scanner or Fax….”
4. Click the globe for network printer options.
5. Enter in the “Address” field and select “AirPrint” for the Protocol.
6. Give the printer a name before Clicking “Add” to complete the setup.

UCC Campus Map

The Sue Shaffer Learning Commons and Library is located at 1140 Umpqua College Rd., Roseburg, OR 97470. The primary entrance is located on the side of the building facing away from the parking lot. 

Directions to the Sue Shaffer Learning Commons and Library:

  • Take exit 129 from I-5.
  • If coming from the south, turn right at the stop, and left onto Umpqua College Road.
  • If coming from the north, turn left at the stop sign.
  • Travel East on Umpqua College Road for approximately one mile.
  • The college will be on the left side of the street, the Sue Shaffer Learning Commons and Library is located just after the fountain in front of the Del Blanchard Administration Building.

Building Hours:

The Sue Shaffer Learning Commons and Library has varying hours throughout the year. Please see the Hours page for the most up to date hours.

To cite this LibGuide using APA: Umpqua Community College Library. (Date updated). Title of page. Title of LibGuide. URL

To cite this LibGuide using MLA: Umpqua Community College Library. "Title of Page." Title of LibGuide, Date updated, URL

. Umpqua Community College Library, 1140 Umpqua College Rd., Roseburg, OR 97470, 541-440-4640
Except where otherwise noted, content in these research guides is licensed under a Creative Commons Attribution 4.0 International License. Creative Commons Attribution License